Terms And Conditions
A £50 deposit is required to secure a new appointment. For annual top ups a £25 deposit is required. Appointments will not be confirmed until this has been received on your account. Failure to pay a deposit under 72 hours of the appointment, will result in the appointment being cancelled and offered to another client.
The remaining cost of the treatment is required on the day of treatment (after the treatment).
Cancelations
If you need to cancel an appointment, I require 48 hours’ notice. I can then transfer your deposit to another date. If you cancel your appointment with less than 48 hours your deposit will not be refunded.
Please ensure you are happy before going ahead with any treatment. I offer a full in-depth consultation to answer all questions. Refunds will not be offered or considered.
Top Ups
Prices of top ups are determined by the length of time between appointment. My records clarify how long it has been from your last appointment which will be checked beforehand.
Patch tests are required for all new clients. This will be posted out to you or at a consultation appointment. Patch tests need to be competed at least 24 hours before the appointment. If a patch test is not completed prior to the appointment, treatment will be refused on the day.
Top ups will need to be booked within 4-6 weeks from the first treatment. Delaying this top up may effect results and an extra chargeable appointment may be required.
Appointments
3rd appointments are not usually needed, however in the rare case of a third appointment a £40 charge would be required to cover some costings.
Please stick to your appointment booking times, if you are running late, please let me know. If you are more than 15 minutes late your appointment may result in being cancelled.
Aftercare advice and healing balm will be provided with instructions. Following this advice is your responsibility. Failing this will affect the healed result which then could require a chargeable appointment.
My treatments are all bespoke to the Individual client. Due to different skin types, results can heal different with everyone. Please manage expectations which will be discussed at the consultation.